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Workforce Management Software Suite - StaffSmart
Optimize Your Most Critical Resources
Demos Solutions provides an exceptional suite of enterprise productivity
applications to increase profitability and revenues, manage expenses
and improve the customer experience across the enterprise. The Workforce
Management Software Suite includes our feature-rich, industry-leading workforce
management application, StaffSmart®.
The financial services industry's only solution designed for front-line,
service and operations environments, the StaffSmart workforce management
software suite automates and simply integrates with existing business
and technology systems to help companies better align their strategic
and operational objectives.
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Scheduler
- View scheduling alternatives
- Align schedules with staff and work volumes
- Balance resources across teams and departments
- Enable employees and managers to achieve schedule
predictability
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Data Integrator
- Capture manual or automated multi-source data to plan
capacities
- Ensure data integrity
- Transform data weaknesses into robust information
- Synchronize workflow, HR, labor, payroll, and time
& attendance
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Workflow Monitor
- Enable just-in-time response alerts
- Accurately stage and track employee and departmental
work progress
- Prioritize and monitor business activities
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Performance Reporter
- Enable "What if" for utilization, cost, coverage,
or optimization
- Easy to use Executive Level Benchmarking
- Customize reports
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Model Manager
- Model business, work center and activity capacities
- Prioritize and predict resource balance and needs
- Link capacity initiatives to corporate objectives
- Budget vs. Actual resource planning and reporting
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Forecaster
- Accurately predict future volumes and workload
requirements
- Produce Intraday "real time" forecasting
- Optimize resource expense
- Meet service level agreements
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Rollover graphic to view module
benefits
Contact Demos Solutions for
more information about the Workforce Management Software Suite
600 Cordwainer Drive · Norwell, Massachusetts 02061
P:
781.681.1400 · F: 781.681.1499
Copyright ©2003 Demos Solutions
